{"id":52228,"date":"2020-04-18T13:09:24","date_gmt":"2020-04-18T11:09:24","guid":{"rendered":"https:\/\/www.logistics-pilot.com\/a-communicative-solution-without-any-losers\/"},"modified":"2021-04-14T16:55:54","modified_gmt":"2021-04-14T14:55:54","slug":"a-communicative-solution-without-any-losers","status":"publish","type":"post","link":"https:\/\/www.logistics-pilot.com\/en\/a-communicative-solution-without-any-losers\/","title":{"rendered":"A communicative solution without any losers"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.3&#8243; custom_padding=&#8221;0px||0px|||&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; module_class=&#8221;reverse-columns-mobile&#8221; _builder_version=&#8221;4.4.8&#8243; custom_padding=&#8221;0px|||||&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.4.3&#8243;][et_pb_text _builder_version=&#8221;4.4.8&#8243;]<\/p>\n<h2>Because of their direct manner, Europeans often cause intercultural misunderstandings during business appointments in China. But even handling the business card incorrectly or giving inappropriate presents can take the wind out of the sails of possible business success at an early stage.<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.4.8&#8243;][et_pb_text _builder_version=&#8221;4.4.8&#8243; text_font=&#8221;roboto-regular||||||||&#8221; text_text_color=&#8221;#003a7c&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;||15px||false|false&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221;]Photos: Shutterstock\/Zhu Difeng, JadeWeserPort Marketing[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.8&#8243; custom_padding=&#8221;0px||0px|||&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.4.8&#8243; custom_padding=&#8221;0px|||||&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.4.8&#8243;][et_pb_text _builder_version=&#8221;4.4.8&#8243;]Another person who knows this all too well is Andreas Bullwinkel, who in his function as Managing Director of Container Terminal Wilhelms\u00adhaven JadeWeserPort-Marketing GmbH &amp; Co. KG. has flown to China around 20 times in the past six years. In the process, he presented, for instance, the range of services offered by Germany&#8217;s only deep water port for containers or paved the way for economic cooperation. He was also instrumental in the leasehold contract for the China \u00adLogistics-Wilhelmshaven Hub in the \u00adJadeWeserPort freight village, which was signed on 20 February 2020 (see page 18). \u201cChina is a country that places great value on tradition and that expects respect from its guests. With this in mind, it is not always easy when our direct way of communication meets the indirect way of expression used by the Chinese,\u201d Bullwinkel says to outline the point of departure.<\/p>\n<p>The first troubles can already occur with the choice of clothing. Unlike the current European trend of doing away with ties more and more often, in China there is no alternative to a suit and tie for business appointments. \u201cRed ties are especially well received in the Middle Kingdom,\u201d Bullwinkel notes. It is equally as important to pronounce your business partner\u2019s name correctly. It is also good to note the following: When it comes to greetings, the Chinese have long since adopted the shaking of hands that is customary in Europe. But also a short bow is still highly appreciated. \u201cAn integral part of my lectures there is to take a bow and start with a Chinese proverb that warns against foreigners who try to speak Chinese,\u201d the manager remarks with a wink. \u201cBut after that I immediately continue in English, so as not to startle my hosts too much.\u201d<\/p>\n<h2>Diplomacy and patience are a must<\/h2>\n<p>Even exchanging business cards can pose challenges. In this case it is essential to always use both hands, study the accepted card intensively and to mention the title printed on the card at the next possible opportunity. In the same breath, men should ideally take their own card out of their breast pocket instead of their trouser pocket, while women are allowed to \u201cmagically\u201d conjure it out of their handbag. \u201cClose to the heart is always good,\u201d Bullwinkel puts it in a nutshell. If you are then able to fit in a comment to briefly praise the host&#8217;s successes afterwards \u2013 in the sense of \u201cI have heard that your company recently opened a branch in so-and-so\u201d \u2013 then you have succeeded in building an elegant bridge to discussing business-related topics.<\/p>\n<p>Further hurdles await you during the actual business talk. \u201cThe first thing I had to learn here was that in China I need to ban the word \u2018no\u2019 from my vocabulary as far as possible,\u201d Bullwinkel admits. On top of that, one should \u201cbring an infinite amount of diplomacy and patience\u201d to negotiations, because in our experience, discussions tend to drag on for a very long time until concrete results are reached. \u201cAnd these are then oftentimes not final. Quite frequently the contents are discussed and modified yet again at the second or third meeting,\u201d Bullwinkel points out. However, at no point is it appropriate to openly show annoyance with this approach or even criticise it. \u201cThe worst thing for a Chinese person is to lose face. Therefore, when confronted with unpleasant situations and obvious differences of opinion, he or she should would quickly withdraw,\u201d \u00adBullwinkel goes on to explain. If this has happened even once, a successful business deal is a long way off. Therefore the manager recommends the following: \u201cThe top priority should always be a communicative solution where there are no losers.\u201d[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;dtb-sticky&#8221; _builder_version=&#8221;4.4.8&#8243;][et_pb_sidebar area=&#8221;et_pb_widget_area_7&#8243; show_border=&#8221;off&#8221; admin_label=&#8221;Werbung Startseite \/ Artikel&#8221; _builder_version=&#8221;4.5.2&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_sidebar][et_pb_sidebar area=&#8221;et_pb_widget_area_9&#8243; show_border=&#8221;off&#8221; admin_label=&#8221;Werbung Artikel&#8221; _builder_version=&#8221;4.5.2&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_sidebar][et_pb_divider show_divider=&#8221;off&#8221; disabled_on=&#8221;off|on|on&#8221; _builder_version=&#8221;4.4.9&#8243; height=&#8221;25px&#8221;][\/et_pb_divider][et_pb_blurb title=&#8221;Logistics Pilot&#8221; image=&#8221;https:\/\/www.logistics-pilot.com\/wp-content\/uploads\/2020\/07\/LP_Nordamerika-2020-de.jpg&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.5.1&#8243; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#002e5b&#8221; header_font_size=&#8221;21px&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;17px&#8221; body_line_height=&#8221;1.4em&#8221; animation=&#8221;right&#8221; link_option_url=&#8221;mailto:marketing@bremenports.de?subject=Logistics%20Pilot%20Printausgabe%20bestellen&#8221; link_option_url_new_window=&#8221;on&#8221; custom_css_blurb_image=&#8221;width:100px;||transform: rotate(-10deg);&#8221; custom_css_blurb_title=&#8221;padding-top:15px;||margin-bottom:-5px;&#8221; box_shadow_style_image=&#8221;preset1&#8243; box_shadow_color_image=&#8221;rgba(0,46,91,0.3)&#8221; global_module=&#8221;50941&#8243; saved_tabs=&#8221;all&#8221;]<\/p>\n<p>Die aktuelle Printausgabe \u2013<br \/>jetzt kostenlos anfordern.<\/p>\n<p>[\/et_pb_blurb][et_pb_divider show_divider=&#8221;off&#8221; disabled_on=&#8221;off|on|on&#8221; _builder_version=&#8221;4.4.9&#8243; height=&#8221;25px&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.4.8&#8243;][et_pb_fullwidth_image src=&#8221;https:\/\/www.logistics-pilot.com\/wp-content\/uploads\/2020\/07\/Chinesische-Delegation-JadeWeserPort.jpg&#8221; title_text=&#8221;Chinesische-Delegation-JadeWeserPort&#8221; _builder_version=&#8221;4.4.8&#8243;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.3&#8243; custom_padding=&#8221;0px||0px|||&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.4.3&#8243;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.4.3&#8243;][et_pb_text _builder_version=&#8221;4.4.8&#8243; text_font=&#8221;roboto-regular||||||||&#8221; text_text_color=&#8221;#003a7c&#8221;]Andreas Bullwinkel (right) explained his proposed solutions during the visit of a Chinese delegation to Wilhelmshaven on the occasion of the 15th round of consultations regarding German-Chinese cooperation in the areas of inland navigation and waterways.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.4.3&#8243;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.8&#8243; custom_padding=&#8221;0px||0px|||&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.4.8&#8243; custom_padding=&#8221;0px|||||&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.4.3&#8243;][et_pb_text _builder_version=&#8221;4.4.8&#8243;]<\/p>\n<h2>\u201cWarm words\u201d are well received<\/h2>\n<p>During business meals, toasts about health, happiness and friendship are highly rated. Naturally, the guest is expected to say something positive about China. \u201cThis comes quite easily for me as I am enthusiastic about the New Silk Road and believe it to be a successful infrastructure project,\u201d \u00adBullwinkel adds. Meanwhile, private and political matters are rarely discussed. If the Chinese nevertheless require him to make political statements, the marketing expert will hold back: \u201cI leave this to others. In case of doubt, I declare that I know too little to be able to form an opinion.\u201d Instead, he prefers to divert the topic to sports such as table tennis, badminton and basketball, which are highly valued in China. <\/p>\n<p>\u201cWhen it comes to topics like these, it becomes evident that the Chinese are not only enthusiastic, but they also have a greater sense of humour than many people think,\u201d says Bullwinkel. Experience has taught him that: Shared laughter builds trust. And after three or four meetings, this trust often allows for the coming together of something that is by no means negative for joint projects. Negative, in the sense of \u201cabsolutely inappropriate\u201d, however, are presents for the hosts, such as watches, umbrellas and knives. These symbolise a lifetime that is coming to an end, suggest that we never want to see the other person again, or can be seen as a bad omen, as they essentially cut the friendship and thus the negotiations. On the other hand, gifts that create a direct link to Germany are extremely appreciated. Such as a good bottle of Riesling, a city coat of arms made of brass or manufactured porcelain from Lower Saxony. As Bullwinkel reports, high-quality fountain pens and nautical equipment such as sextants, which provide a direct link to the port, are also well received. <em>(bre)<\/em>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; module_class=&#8221;dtb-sticky&#8221; _builder_version=&#8221;4.4.8&#8243;][et_pb_blurb title=&#8221;Most read&#8221; _builder_version=&#8221;4.4.9&#8243; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#ffffff&#8221; header_font_size=&#8221;16px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;25px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_css_blurb_title=&#8221;display: inline-block!important;||background: #002754!important;||padding: 5px 13px 3px 13px!important;||position: relative!important;&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#002754&#8243; header_text_color__hover_enabled=&#8221;on|desktop&#8221; header_text_color__hover=&#8221;rgba(255,255,255,0.71)&#8221;][\/et_pb_blurb][et_pb_sidebar area=&#8221;et_pb_widget_area_1&#8243; _builder_version=&#8221;4.4.3&#8243; custom_margin=&#8221;||0px|||&#8221; custom_padding=&#8221;||0px|||&#8221; border_color_right=&#8221;#ffffff&#8221;][\/et_pb_sidebar][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CHINA. Because of their direct manner, Europeans often cause intercultural misunderstandings during business appointments in China. But even handling the business card incorrectly or giving inappropriate presents can take the wind out of the sails of possible business success at an early stage.<\/p>\n","protected":false},"author":2,"featured_media":51233,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[37,44],"tags":[],"class_list":["post-52228","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-behind-the-scenes","category-logistics-world"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A communicative solution without any losers - Logistics Pilot<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.logistics-pilot.com\/en\/a-communicative-solution-without-any-losers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A communicative solution without any losers - Logistics Pilot\" \/>\n<meta property=\"og:description\" content=\"CHINA. Because of their direct manner, Europeans often cause intercultural misunderstandings during business appointments in China. 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